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The New Hope Education Operational Policies


The following policy is written specifically for our families enrolled in The Nest Daycare, Preschool, and Afterschool Care Program. We hope this information will answer the questions that you may have as you begin your journey with The Nest Daycare and Preschool, and Afterschool Care Program.  Please feel free to call 972.656.9951 to ask any further questions you may have.  If you have suggestions on how we can serve you better, we would love to hear from you!

The Nest Daycare, Preschool and Afterschool Care Operational Policies

New Hope Education, Inc. is registered with the State of Texas as well as federally as a 501(c)(3) public charity. The charitable aspect of New Hope Ed is to partner with other not-for-profit agencies service homeless and at-risk families to provide low-cost, safe and loving childcare, while parents are rebuilding their lives and their homes. We also present affordable educational options for families desiring academic excellence in a small-classroom environment for their children. We welcome all families regardless of race, nationality, ethnic origin, physical challenges, or economic limitations.

The Nest is licensed through the State of Texas Department of Health and Human Services. Compliance information is found at, center number 1670658. The most recent state inspection is posted on the parent board at the center. 

New Hope Education, Inc. is a member of the Association of Christian Schools International (ACSI) and is currently pursuing accreditation with ACSI and AdvancedEd, to be in effect January 2020. NHCA is also a member of Texas Private Schools Association (TPSA), and the Southern Baptist Association of Christian Schools (SBACS).

Daycare is available from 7am – 6pm. The preschool day for PreK3 and PreK4 begins promptly at 8:15am. School dismissal is at 3:30pm for PreK3/4, Kindergarten; at 3:45 for 1st – 6th grades. School office hours: The main office line will be answered from 7:30 – 4:30. For after office hours, contact Mrs. Mims at 214-632-6465. 

All students, 3 – 36 months, are to be brought to class and are required to be signed in and out by a parent. Our 15th Street Entrance can be used to avoid carline for the Academy.

Attendance must be taken and all students signed out if leaving before the end of the school day. Our responsibility begins when a child in the care of a staff member and ends when the parents take him/her from the care of a staff member. Please do not allow children to wander off unattended or leave the building ahead of either the teacher or the parent/guardian. For safety purposes, only those listed on the enrollment forms as designated person for pick up will be permitted to leave with any child. If a circumstance should arise for someone other than those on the list to pick up a student, the list will need to be updated in advance. NHCA Staff will require a Valid ID for identification of an individual we do not recognize. Please encourage parents to inform those designated to pick up of our policy to present an ID. Please bear with us as we are getting accustomed to new faces.

Before school care hours begin at 7am. After school care hours, are 4:00 – 6:00p Monday- Friday, August-May and corresponding with the New Hope Christian Academy school schedule. The NHCA carline will open at 7:30 am in the morning and run until 8:10, and can be used for drop off and pickup for PreK3 and PreK4 students.  The afternoon carline will begin at 3:30pm for K3 – K4, and 3:45pm for elementary grade students. If you arrive to school before 7:30 or after 8:05, please walk your student to the door and ring the bell for admittance. 

The child’s surname is provided in a parent packet is for the parent to display in the FRONT PASSENGER SIDE WINDOW each afternoon. By displaying the names of the students, staffers will learn who belongs in which car. The afternoon pick-up will go much faster and smoother with the use of the carpool forms. Teachers will keep daily attendance records electronically through our RenWeb School system.
*When dropping off students, routine positive departures will make their transition to school more comfortable. 

Admissions Requirement for Preschool (T3, PreK3, Prek4) and Afterschool Care Program

  • Students entering T3, PreK3, PreK4 are assessed during an observation day with a teacher. This visit is approximately 2 hours.
  • Upon entering preschool at The Nest, we require that all children be able to use the bathroom independently. This means children should be able to:

                   Communicate to an adult when they need to use the bathroom

                   Pull clothes on and off on their own

                  Successfully use the bathroom

                  Wash their hands independently

If your child is having frequent accidents, we may ask that you keep your child home for a time to work on the targeted skills. While these guidelines are policy, we understand accidents do happen! For this reason, we ask that all parents provide an extra change of clothes (shirt and pants or dress, underwear, socks, and shoes if desired) to have on hand at all times. In the event of an accident, soiled clothes will be sent home by your child’s teacher and another change of clothes will be requested. 

Enrollment in New Hope Education is done through an online enrollment process. Parents are responsible for completing all enrollment forms for The Nest prior to attendance.
The Health Information includes questions regarding a student’s immunizations, disease history, and medical needs. If there are any additional medical concerns, parents are encouraged to discuss with the teacher. With this form, we also request a copy of the child’s immunization records. 

Tuition is based on the facility and staffing we must have available in order to properly teach our students. Therefore, if a student does not attend for any reason, tuition is NOT reduced. No reduction is given for unexpected closings, holidays, severe weather closings, absences, vacations, or domestic issues. 

Financial Agreement with New Hope Education, Inc.

Tuition payments are due by the first of the month and will be considered late after the 10th; unless you have set up automatic payments for the month through FACTS Tuition Management, which options will be the 5th or the 20th of the month. Late Fees: A 5% monthly finance charge on all charges will be added to any past due outstanding balance with the minimum late charge being $5.00. This includes tuition payments as well as other charges billed on the school account. ACH/CC agreements: If a payment returns twice, FACTS will assess 5% of the amount that is processing for that payment as the late fee. For ACH/CC late fees will be apply to the next scheduled payment. Incidentals/Invoice agreements: It is 5% or $5.00 whichever is greater and no grace period.

 Financial Agreement with New Hope Education, Inc

If parents are interested in reserving a spot for future enrollment, the application and enrollment fees must be paid to secure a spot for a student. Waitlisting: We've experienced the disappointment of discovering that a chosen private school program is full; that's why we maintain a waiting list for classes at The Nest. To add a family's name to the waiting list, parents are requested to complete and submit the application form with the $100 fee. When a spot comes open, parents will have 24 hours to accept the spot, or it will go to the next person on the list. If a parent chooses another option before the spot comes available with New Hope Education, the $100 application fee will be returned.

Monthly tuition payments will be scheduled through FACTS on the 5th or the 20th of each month by automatic bank draft. You will not receive a statement for your tuition balance. Incidental charges added to your account are uploaded to FACTS each month. You will receive a notice from FACTS that you have new charges. You may view those charges and authorize payment by bank draft through FACTS. Failure to receive a bill does NOT relieve a family of their responsibility to pay the total balance on time. You may view your account online through RenWeb. However, please note that it takes a week to 10 days for your payments through FACTS to be posted onto your RenWeb account. Tax Statement: A statement will be provided before January 31st of each year for those who plan to expense childcare when filing taxes with the IRS. Please plan to pick up these forms; they will not be mailed

Financial Agreement with New Hope Education, Inc.

Application fees are due at the time application is made, and covers processing of the school application. It is nonrefundable nor transferable. 
Enrollment fees must be paid for each student, and are non-refundable nor transferrable. Enrollment fees cover the cost of curriculum, supplies, required enrichment class fees. Enrollment will be granted based on the Family/Student Interview, date the family application is accepted, and classroom space availability. 
The Financial Agreement with The Nest Daycare and Preschool (T3/K3/K4) is per month. The parent(s) or legal guardian(s) who sign the Financial Agreement are fully responsible for payment of all fees/tuition according to the established monthly payment schedule. Parties who agree to share responsibility for fees must all sign a Financial Agreement. Additionally, parents/guardians are responsible for diapers, change of clothes including undergarments, creams, sunscreen, insect repellant, or any other topical ointment/spray/cream for each student, as well as any field trip fees.
Failure to maintain timely payments per the financial arrangement agreed upon with New Hope Education, Inc. (Preschool, Daycare) may result in the student being denied admission to class. Students may not be admitted to class for the second semester or re- enrolled for the following school year while there is a delinquent amount outstanding unless arrangements have been made with the Administration of New Hope Education, Inc. All accounts must be current prior to the beginning  of each quarter for The Nest (January, April, July, October). Failure to pay past due amounts after repeated requests may result in an account being turned over to an outside collection agency. This does not reduce, eliminate, or waive any obligation to pay amounts owed to New Hope Education, Inc.
The Nest Daycare and Preschool requires a 30-day written notice for withdrawal with payment required for that 30-day period. If requested withdrawal includes a partial month, the monthly rate will be prorated. You are committed for the upcoming 30 days’ tuition and fees, regardless of circumstances (i.e. any personal decision or a disciplinary action resulting in expulsion). The workforce assignments depend on the current daycare/preschool enrollment according to the state law, and is dependent on the commitment each family makes to attend The Nest Daycare and Preschool. You will be responsible for the balance of the monthly tuition. Application/Enrollment fees are non-refundable nor transferrable at any time. 
If a student is dismissed from The Nest Daycare and Preschool by the administration for any reason, the tuition for the next 30 days is due in full, as well as any outstanding fees. Application/Enrollment fees are non-refundable nor transferrable at any time. 

New Hope Education requires a 30-day written notice for withdrawal with payment required for that 30-day period for any one enrolled in Nest Daycare, Preschool, and Afterschool Care Program.  If requested withdrawal includes a partial month, the monthly rate will be prorated. You are committed for the upcoming 30 days’ tuition and fees, regardless of circumstances (i.e. any personal decision or a disciplinary action resulting in expulsion). The workforce assignments depend on the current daycare/preschool enrollment according to the state law, and is dependent on the commitment each family makes to attend The Nest Daycare and Preschool. You will be responsible for the balance of the monthly tuition. Application/Enrollment fees are non-refundable nor transferrable at any time.

Children are expected to attend on their regularly designated schedules. If there is any need for variation, we ask for a 24-hour notice (unless due to illness). For any flexible schedule parents, we ask you give us your schedules as soon as possible to accommodate for work schedules of The Nest staff.

Extended Absences: School is contracted monthly for PreK4 and younger; there is no refund available for extended absences/vacations, as the tuition is paid to reserve your child’s spot in the classroom.


Full size backpack, and lunch and snacks daily.
All necessary craft, school supplies are provided by New Hope Education
PRESCHOOL – blanket or nap roll, and a “lovie” (something to hug for rest time), extra set of clothes (including socks) 

All younger students should bring an extra set of clothing in case of spills or accidents
Children are strongly discouraged to bring personal belongings, such as toys, etc. from home, unless as a special project designated by a teacher. New Hope Education will not assume responsibility for any items brought from home. We will not replace lost articles. Please mark all personal items for easy identification, such as coats, sweaters, gloves, blankets, etc. 

All students are to wear closed-toe shoes with socks (can be no-show socks). Please dress your child appropriately for the weather.
PreK3 – PreK4, Afterschool Care Program: Students are not required to wear uniforms. Modest clothing appropriate for activity is expected. PreK students should wear closed toe shoes with socks. No crocs and no sandals please. 

Students are asked to bring a healthy lunch Monday through Friday. We ask that parents please limit the sugar/preservatives in lunch food, snacks and drinks.  Children should also bring something for a snack to have in the morning and after naptime.

Special daycare needs: The parents are responsible for the child’s daily nutrition. Children should bring a lunch daily. All students 6-12 months, are required to fill out an infant feeding form, and update it every 30 days.

When parents have a concern, question, or comment, the child’s teachers should be the first contact. They are usually able to answer questions, not only about classroom procedure, but also more general questions about child development. If there are questions or concerns, which teachers cannot address, parents are to ask Angela Groves, or DeeDee Mims, Head of School. Please respect the teacher’s time, as the first responsibility for a teacher is to meet the needs of his/her students. Discussions of any length beyond a few minutes should take place with an appointment, as this may divert attention away from the students in the classroom, and can also interfere with a child’s safety. We appreciate your cooperation with this matter. 

All emails received prior to 5pm will be answered the same day, but understand they may not be answered until the teacher has the time after school. Any emails or phone calls after 5pm may not be answered until the following day. If you have a situation that needs immediate attention, please call 972-656-9951, or you may call Mrs. Mims at 214-632-6465. 

New Hope Education, Inc. will not discriminate on the basis of race, nationality, ethnic origin, or physical challenges, and allows equal access to all rights, privileges, programs, and activities generally accorded or made available to all children at The Nest. 

New Hope Education staff members are well-trained to consider the safety and health of your students as top priority. This includes the physical, social and emotional, and spiritual safety of your child. Our staff continually analyzes and improves our physical safety plan for our facility, and we work closely with safety officials. Spiritual safety is encouraged through allowing freedom within biblical boundaries. We create an environment where questions are allowed and encouraged.

Physical Safety: Teachers may request different food options from the parents to enhance the mental abilities of your student, as clear and precise cognition is closely related to the types of food that are consumed.

Your student will have opportunities to experience a variety of activities and will be enjoying outside play. All children will go outside for a minimum of 30 minutes per day, weather permitting, as many as 3 times a day. Our interior courtyards allow for time outside, which will be used as often as possible.

Daycare children are taken out routinely in the buggies for outside time, and take advantage of walks with their caregivers in the park.

Our PreK and Kinder students will have a quiet rest time after lunch, as the academic rigor of our program may result in mental as well as physical fatigue. Sleep is not required, but quiet rest is expected. Our older students will also have appropriate “down time” incorporated into their schedules.

Our facility is cleaned and sanitized daily in an effort to cut down on the transmission of communicable diseases.  We encourage clean habits with our students and staff, and maintain notices throughout on proper hand washing and use of hand sanitizer.  

Emotional Safety: Educational experts are becoming more aware of the emotional and social safety of children. New Hope Education admin and staff pay close attention to the social and emotional wellbeing of our students, and receives direct attention in what we do on a daily basis. Our teachers demonstrate and encourage acceptance and appropriate peer relationships, working in cooperation with parents when needed. Appropriate character education is incorporated in all that we do, from sports, classroom activities, chapel and simple student interaction. Through a biblical worldview, teachers instill positive character traits throughout their entire day to all our children.

Reporting Abuse or Neglect: If a parent suspects their child is a victim of abuse or neglect, please call and report to 800-252-4500. Texas Law requires caregivers to report suspected child abuse or neglect to the Texas DPS or law enforcement. Call 1-800-252-5400 to make confidential reports. Failure to report suspected abuse or neglect is a crime. Employers are prohibited from retaliating against caregivers who make reports in good faith. These instructions are also available on the web at or your local Licensing Office at 979/776-7498. New Hope Education’s head of school or the teacher will notify the Department of Protective Services, and/or the local law enforcement officials, when it appears that a child is being seriously neglected or abused. The Texas Family Code (sections§34.07) states regarding failure to report: (A) A person commits an offense if the person has cause to believe that a child’s physical or mental health or welfare has been or may be further adversely affected by abuse or neglect and knowingly fails to report it, in accordance with Section §34.02 of the code, (B) An offense Under this Section is a “Class B” Misdemeanor.

All reports of child abuse or neglect shall be held in absolute confidence. No person shall communicate any information concerning an alleged event to any person except as necessary to cooperate with an official investigation. Any breach of confidentiality shall be cause for immediate dismissal.

Definition of “children” or “youth” - The term “child” or “children” or “youth” shall include all persons under the age of eighteen (18) years. The Head of School, or an appointed authorized agent, serves as the school’s sole access to the media. The school will emphasize to the public its position on child abuse, and its concern for the victim and the victim’s family members. Under no circumstances is one other than the Head of School, or appointed agent, authorized or allowed to make any public comments regarding an alleged incident.

Texas Child Protection Definitions and Laws

Definition of child abuse or neglect as defined by the Texas Family Code is as follows:

Child Abuse is defined to include acts or omissions that cause or permit:
• Mental or emotional injury to a child.
• Physical injury or threat of physical injury to a child.
• Failure to make reasonable efforts to prevent action by another person that results in physical injury to a child.
• Sexual contact with a child.
• Failure to make reasonable efforts to prevent sexual contact with or in the presence of a child.
Neglect includes:
• Leaving a child in a situation where the child would be exposed to a substantial risk of harm.
• Requiring the child to use judgment or take actions beyond the child’s level of maturity, physical condition or mental abilities.
• Failure to obtain medical care for a child.
• Failure to provide a child with food, clothing or shelter necessary to sustain the life or health of the child.

School Compliance - Duty to Report | The Texas Reporting Statute

Any person who learns of or has cause to believe that a child’s physical or mental health or welfare has been or may be adversely affected by abuse or neglect by any person must report that belief to a local or state law enforcement agency, or the Texas Department of Family and Protective Services.

A verbal statement and report must be made immediately upon learning of the abuse or neglect, or the likelihood of abuse or neglect. A written Incident Report Form must be submitted within 5 days to the same agency or department that received the verbal report.

The report shall be non-accusatory, meaning the identity of the victim of the abuse or neglect must be identified, but the person making the report is not required to speculate as to the person who committed the abuse or neglect.

Liability for Failure to Report

A person failing to report child abuse or neglect commits a Class B Misdemeanor punishable by fines up to $1000 and/or confinement for up to 180 days. Additionally, a person who is the victim of child abuse, and his or her family, may bring a civil claim against the school and/or its agent (the person who failed to report the crime) as required by law.

Immunity Statute

A person making a report or assisting in the investigation of a report of child abuse or neglect is immune from liability, either civil or criminal, that might be incurred. This means that a person who reports child abuse and is later sued by any of the parties including the parents of the child or the accused perpetrator of the crime, can defend themselves on the basis that their actions were absolutely protected by this immunity statute, and the reporter should not be liable for damages relating to the reporting.

New Hope Education, Inc. has secured CPR and First Aid Certification for all staff members in an effort to ensure the safety of your student while in our care. Unfortunately, accidents may occur. We have implemented the following procedures, should your child experience an injury while at our center. 

The teacher will immediately advise the administrative staff. The admin staff will determine the severity of the injury (i.e., scrapes, bumps, bruises, etc.) and will administer first aid. It will be followed with an accident report to the parents, notified via BrightWheel. The accident report will be signed by the teacher, administrator and the parent, and then put in the child’s health file.

In case of a serious accident or injury, EMS (911) will be contacted first. Within the limits of their ability, staff members will administer first aid. We will make every attempt to contact parents immediately. If we cannot reach the parents, we will call the person indicated on the forms as next in line for emergency contact for each student. If we cannot reach parents, we will release student into the custody of the emergency paramedics to transport for immediate medical care. Staff is prohibited from transporting an injured child. A staff member will remain with the child until a parent arrives. 

Any medical bills that may arise from an accident are the responsibility of the parent. 

Every effort is made by staff to prevent the spread of disease. Even with precautions, children entering care are likely to experience an increase in mild illnesses. The frequency and severity of these will vary from child to child. However, an average child under the age of five has six to twelve mild illnesses per year. 

When a child is ill, they need a special level of attention and care, and we are not able to provide that care for one child, because we must also consider the rest of the children. Also, when ill children are at the school, they are potentially spreading germs to other children and to staff. In addition, an ill child is vulnerable to catching a second illness while their immune system is overworked. 

If your child is so ill that special care is needed, and he/she is not able to participate normally in school activities, he/she should remain at home. If a student becomes ill at school, parents will be called upon to take the student home. In the event that a student becomes ill and we cannot locate a parent, we will contact the person(s) designated on emergency care forms, and ask them to pick up the child. The admin staff is the final judge of the severity of illness. 

The following conditions are causes for exclusion from the school: 

  • Fever over 100 degrees. Children should stay at home at least 24 hours after a normal 
  • Temperature is achieved WITHOUT the help of fever-reducing medications. For example, if a child goes home on Monday with a fever, they may come back to the school on Wednesday, if the temperature was normal on Tuesday. The 24- hour waiting period allows a child's immune system to regain strength. 
  • Fever over 99 degrees with a stiff neck or back. Children may return only with a doctor's written permission. 
  • Diarrhea (watery, bad-smelling stools more than once in succession). Children may return when normal function returns. 
  • Vomiting (two or more episodes in the last 24 hours). Children may return when they can retain a light meal. 
  • Persistent hacking or congested cough with sore throat (very red or blistered throat). Children may return with doctor's written permission. 
  • Green nasal discharge (indicated a respiratory infection which requires treatment) Children may return with doctor's written permission. 
  • Difficulty in breathing to the point where child is very uncomfortable or unable to sleep normally. 
  • Convulsions 
  • Persistent pain in abdomen 
  • Swelling, redness, or throbbing in an injured part of the body 
  • Undiagnosed profuse rash or blisters on parts of the body 
  • Unexpected profuse sweating 
  • Head lice Children may return after treatment and removal of all nits. 
  • Infectious skin or eye conditions (such as ringworm, impetigo, or pink eye) Children may return 24 hours after treatment with an antibiotic is begun.

During the Covid-19 pandemic, all those who enter the building will have their temperature checked.  Any hint of fever or illness will require a student to be sent home.  Any student dismissed for health reasons will need clearance from a medical doctor before returning to New Hope. 

If at any time a child is inconsolable by our staff, parents will be called to pick up the child. 

The school admin staff may administer FDA approved (no herbal) medicine. If a child must take medicine during school hours, the parent must send to the school a permission slip stating the medicine and dosage to be given and the time it is to be administered. This includes all nonprescription drugs, including Tylenol or Advil. All medication, prescription or non- prescription, must be in the original container labeled with the child’s full name and the date brought to the school. Medication will only be administered as stated on the label’s directions, or as amended in writing by the child’s healthcare professional. 

If a child has a recurring medical condition, such as asthma or allergic reactions, the child's parent or health care provider may sign a medication authorization form allowing the school admin staff to administer the medication when symptoms occur for up to a six-month period. The written permission by the health care provider must be reinstated every six months.
For all children in our school, the parent must provide sunscreen and bug repellent labeled with the child's name as well as a parent's signature on the container in order for the staff to administer the product. Exception: Parent authorization is not required if administering a medication to a child is in a medical emergency to prevent death or serious bodily injury of the child.
Sunscreen or bug spray: If a student requires sunscreen or bug spray, parents must provide that for the student. It will be applied according to written instructions on the container. The container must have the child’s first and last name written on it. 

Immunizations are required of all children attending childcare in the state of Texas. You must show proof of the appropriate immunizations BEFORE your child can attend The Nest Daycare and Preschool. Your physician must sign an Immunization Form to be kept in your child’s file. We understand that there may sometimes be a medical reason not to give an immunization on the scheduled time. However, unless we have a written note signed by your child's physician, we are not allowed to make exceptions. Exemptions: Exceptions for immunization requirements must meet criteria specified by the Texas Department of State Health Services rules in 25 TAC§ 97.62 (relating to Exclusions from Compliance). You must contact the local health department to receive an affidavit that you must provide to us in lieu of the immunization record. Every child four (4) years of age or older is required to have a vision and hearing screening yearly. Your child’s physician can do this. We must have current record of this screening for your child to be in our care. TB testing is not required by our county of residence (Collin County) for children to attend. 

New Hope Education recommends that all staff members obtain flu shots annually. 

In the event of an emergency, operating procedures are in place to ensure the safety of children.

Evacuation Plans:All employees are responsible for moving children to the designated safe area.
Emergency evacuation & relocation diagrams are located in areas specified by local authorities. In some circumstances, parents will be called upon to pick up their children. As needed, the local authorities will be called to aid in the transportation of the children to an alternate shelter away from the center. 

Alternate shelter: Plano Police Station,909 E. 15th Street, directly across from New Hope Education, Inc.; secondary location, Art Centre of Plano, 902 E 16th Street.
Upon departure and arrival, the teachers will have a list of all children for which to take an account. Together, The Nest Staff will verify that all students are present. 

The Head of School or Administrative Specialist is responsible for calling the local authorities needed such as: fire department, ambulance, local police or sheriff, poison control, and HHS Childcare Licensing.
The Head of School or Administrative Specialist is responsible for securing children's emergency numbers, emergency medical authorizations, and attendance sheets during an emergency. Contact will be made with parents via email and text to a smart phone through the BrightWheel App, as well as AlertMedia.

If you would like to review our Emergency policy, you may access here. Emergency Procedures Checklist

Emergency Drills 

Emergency Fire Drills are held monthly, while Severe Weather and Lockdown Drills are held every three months to ensure children are accustomed to emergency evacuation and relocation procedures.  

Weather Closures 

New Hope Education will close for emergency weather conditions based on the decision of Plano ISD. When possible, a decision will be made by the Head of School by 6:00 

a.m. on the day in question as to whether classes will be held. Visit for information regarding possible inclement weather closings; texts will also be sent out via BrightWheel and AlertMedia.

New Hope Education will close for emergency weather conditions based on the decision of Plano ISD. When possible, a decision will be made by the Head of School by 6:00 a.m. on the day in question whether classes will be held. Visit for information regarding possible inclement weather closings.

Upon official enrollment in The Nest Daycare and Preschool, you will receive information on signing up for AlertMedia, the smartphone app we used to alert parents of an emergency type situation. AlertMedia is a powerful, internal mass communication system that will help New Hope Education, Inc. provide important alerts and instructions to parents/faculty in the event of an emergency. As we continue to make New Hope Education a GREAT and SAFE school, it is important that management be able to provide alerts and important information in a variety of ways, in a timely, effective manner. 
AlertMedia allows for two-way communication during emergency situations. As a parent/faculty member, you will receive important alerts related to emergency situations that may require immediate evacuations of buildings, weather, security threats or building lock downs, facility closures, criminal activity near our buildings or other situations that may impact the safety of students/faculty. Parents/faculty will be able to respond to alerts (via text) with questions or information regarding the event. 

For an introductory video, please see


At The Nest, we begin the process of allowing your child to develop self-discipline & constructive self- management of conflicts through positive guidance & understanding that every action has a logical consequence. Our behavior management style is positive discipline and statements, which tell a child what to do rather than what not to do, promoting a more positive environment for learning and nurturing self-esteem. By using encouragement as an incentive for behaving appropriately, we can build a child's positive self-image and sense of individuality. Our ultimate goal is to create a positive environment to prevent discipline problems in the classrooms. We will do this by using the following methods: 

The basis of our discipline is through Love and LogicTM, using discipline as a tool to teach responsibility and appropriate actions.
Establish a Predictable Routine - Have an established a daily routing that allows students to follow a consistent routine and schedule. 

Set a Good Example – students love to imitate adults as well as older children. We will care for each other and demonstrate warm and caring relationships throughout our day. Students build trust in relationships though the power of positive words and gestures.
Praise - Effective praising encourages learning, independence, and strong self-esteem in students. The key to effective praise is to be a coach more than a cheerleader. We will always explain to a child how they did something worthy of praise rather than merely saying, "good job." Effective praise inspires positive thinking. 

Redirect - Providing an alternative activity may be the solution when natural curiosity interferes with the activities of other students or important tasks being performed by staff. Redirection occurs when a child is engaged in unacceptable behavior that merely needs simple correction. While creating a positive environment will prevent some discipline problems, our staff will be trained to handle problems as they occur. Behavior modifications will begin with re-direction, warnings, if-then statements, then recovery time away from the group or activity. A discussion of inappropriate action or behavior to help the student understand what is and is not appropriate will occur. 

Once we have attempted positive reinforcement, redirection, or removal from an activity, and a child continues the unacceptable behavior, the administration at New Hope Education, Inc. and The Nest reserve the right to follow with a possible suspension or expulsion from the school. 

Parent/Child Interaction 

Parents are welcome to visit The Nest any time during the hours of operation. We also have opportunities for volunteering in the classroom. For the younger students, please consider the adjustment of your child when coming and going from the classroom. Please check in at the front desk and acquire a visitor’s badge. 

If you choose to participate as a driver for a school field trip for the preschool, we ask for a copy of your driver’s license and a current driving record (obtained here:

In order to maintain the school’s confidentiality and professionalism, persons employed as staff at or by the school must obtain prior approval from the head of school before engaging in temporary employment as a caregiver or babysitter for any parent/guardian who has a child and/or sibling of a student enrolled at the school. 

Bullying Policy

New Hope Education is committed to each student’s success in learning within a caring, responsive, and safe environment that is free of discrimination, violence, and bullying. Our school works to ensure that all students have the opportunity and support to develop to their fullest potential and share a personal and meaningful bond with people in the school community.

Each student at New Hope Christian Academy/The Nest has a right to:

**Learn in a safe trusting, and loving  environment;

**Be treated with respect; and,

**Receive the help and support of caring New Hope staff and administration.  


Working together with staff, administration, students and families, New Hope develops the whole child through character training and service to others based on Christ's examples.  Developing a level of trust, students are encouraged to come forward and discuss any concerns for themselves or other classmates with adults.  

Diligent attention is given to the suspicion or report of bullying; if and when it is verified, the perpetrator will be suspended the first time, and possibly follow with expulsion. Bullying will not be tolerated at New Hope Education. 



Gang-Free Zone

Under the Texas Penal Code, any area within 1000 feet of a child-care center is a gang-free zone, where criminal offenses related to organized criminal activity are subject to harsher penalty.

State Licensing Information on The Nest can be accessed in the following ways:

Most recent Licensing Inspection will be posted at the center on the parent board.

Compliance information is found at; our center licensing number is 1670658.